Welcome to thehouseofastral.com (“we”, “us”, “our”, or “the Site”). Please read these Terms and Conditions carefully before using our website or purchasing our products. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree, you must not use the Site.
1. Company Information
thehouseofastral.com is owned and operated by [Insert Company Legal Name], registered in [Insert Country of Incorporation] with company number [Insert Number].
Contact us at:
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Email: [Insert email address]
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Address: [Insert business address]
2. Eligibility
By using this Site, you confirm that you are at least 18 years old or accessing the Site under the supervision of a parent or guardian. If you are accessing the Site from outside [Insert Country], you are responsible for compliance with local laws.
3. Use of the Website
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You may browse and purchase products for personal, non-commercial use only.
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You agree not to misuse the Site, attempt to hack, distribute harmful software, or engage in fraudulent transactions.
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We may suspend or terminate accounts that violate these Terms.
4. Products & Descriptions
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We strive to ensure that all product descriptions, images, and prices are accurate. However, slight variations in color, fabric, or packaging may occur.
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All sizes are approximate and may vary slightly.
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Availability of products is subject to change without notice.
5. Orders & Acceptance
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Your order is an offer to purchase. We will send an email confirming receipt, but this does not constitute acceptance.
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Acceptance occurs only when we dispatch your order.
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We reserve the right to refuse or cancel any order for reasons such as product unavailability, payment issues, or suspected fraud.
6. Pricing & Payment
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All prices are listed in [Insert Currency] and include applicable taxes unless stated otherwise.
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Payment must be made in full at the time of order via the payment methods provided on the Site.
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If a pricing error is discovered, we reserve the right to cancel the order or contact you to reconfirm at the correct price.
7. Shipping & Delivery
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We deliver worldwide unless otherwise stated. Shipping costs, times, and options are displayed at checkout.
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Delivery times are estimates only and may vary depending on location and external factors.
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Risk of loss or damage passes to you once the order is delivered to the address provided.
8. Returns, Refunds & Exchanges
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You may return eligible products within [Insert Number] days of receipt, provided items are unused, in original condition, and with all tags attached.
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Some items (e.g., intimate apparel, customized goods, sale items) may be excluded from return.
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Refunds will be processed to the original payment method within [Insert Number] business days after inspection.
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Return shipping costs are the responsibility of the customer unless the item is faulty.
9. Pre-Orders
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Pre-order items are subject to estimated delivery dates stated on the product page.
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If ordered with in-stock items, we may ship them separately or together at our discretion.
10. Promotions & Discount Codes
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Promotions and discount codes are non-transferable, may only be used once per customer, and cannot be combined with other offers.
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We reserve the right to cancel promotions at any time.
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If you return an item purchased with a discount, the refund will reflect the discounted price paid.
11. Intellectual Property
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All content on the Site, including images, logos, text, graphics, and designs, is owned by or licensed to us.
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You may not copy, distribute, reproduce, or commercially exploit any material without prior written consent.
12. Limitation of Liability
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To the maximum extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of the Site or purchase of products.
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Our total liability to you shall not exceed the purchase price of the product in question.
13. User Accounts
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You may create an account for faster checkout.
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You are responsible for maintaining the confidentiality of your login details.
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We are not liable for unauthorized use of your account.
14. Privacy & Data Protection
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Your personal data is processed in accordance with our Privacy Policy.
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By using the Site, you consent to such processing.
15. Governing Law & Jurisdiction
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These Terms are governed by the laws of [Insert Country].
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Any disputes will be subject to the exclusive jurisdiction of the courts of [Insert Country], unless mandatory local consumer rights apply.
16. Changes to Terms
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We may revise these Terms at any time. Updated versions will be posted on this page and will apply to future transactions.
17. Severability
If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.
18. Entire Agreement
These Terms, together with our Privacy Policy and Return Policy, constitute the entire agreement between you and us.